Delete your account
In the app
- Open the Nassar Jomla Al Jomla app and sign in.
- Go to the Account tab.
- Tap Delete my account.
- Enter your password and confirm.
Your account is deleted immediately and you are signed out.
By email, if you cannot use the app
If you no longer have the app or cannot sign in, email [email protected] from the address you use with us, with the subject "Delete my Nassar Jomla Al Jomla account". Include:
- the phone number of your account, and
- the name of your grocery store.
We may ask you to confirm that the account is yours before deleting it. We complete verified requests within 30 days.
What is deleted
- Your name and phone number
- Your password hash
- Your delivery address and saved location
- Your order history, including items and notes
- Your device notification tokens
Deletion cannot be undone. Backups made before deletion are overwritten on our regular backup cycle. If you want an account again, you will need to sign up again and be accepted by the store.
Store staff accounts
Accounts in the Manager app belong to the store. To remove one, ask the store owner or email us at the address above.
Read the full privacy policy.